- Group -
- Business Model
Our value creation process
THOM controls the whole value creation chain for its entire portfolio
of brands, from selection of products to multichannel distribution.
Selection
of products
Selection of products
• 110,000 jewellery and watches references
• 6,000 references in store
Selection
of suppliers
Selection of suppliers
• 5 purchasing offices (France, Italy,
Hong Kong, China and India)
• Research and qualification of suppliers, negotiation, contract signing, quality control...
• > €340m of purchases
• Top 10 suppliers: 44% of purchases
Raw
materials
Raw materials
• >1.5 ton of fine gold used per year
• Purchases of diamonds, rubies, sapphires, emeralds
Production
workshops
Production workshops
• 20 main workshops
• France, Italy, Hong Kong, China, India…
Storage and shipping
Storage and shipping
• 4 THOM logistics platforms: Noisy-le-Grand and Morangis (France), Amaro (Italy), Munich (Germany)
• >19.5m of pieces shipped every year
E-commerce
E-commerce
• 6 e-commerce websites
• 6.5% of Group’s network sales
• > 76.3m website visits
Store network
Store Network
• 10 brands
• 7 countries
• 91% of Group’s network sales
• 1,077 directly-operated stores and corners
• 38 affiliated stores
• >6,000 average full time-equivalent employees
• Our services: engraving, piercing, repair, buyback of used jewellery, etc.
Wholesale
Wholesale
• 2.2% of Group’s network sales
• >3,800 doors
• Iconic brands: Guess, Tommy Hilfiger,
Calvin Klein, Ti Sento, Philippe Plein, Alviero Martini, Scooter…
Our customers
Our customers
• 14.787 million members in our loyalty programs
• 18.5 million pieces of jewellery sold per year
• 1.9 million watches sold per year