THOM Attitude

A management model designed to promote employee fulfilment and engage them in the company’s projects

To retain talent and enable it to develop to its fullest capacity, the Group has promoted a positive climate and a strong corporate culture, founded on a core set of values that are very present in the Group (demandingness, team spirit, simplicity, commitment, boldness) and a leadership model – THOM Attitude – that helps to strengthen employee trust and engagement.

Rollout of THOM Attitude: a three-step approach

In order to develop a common management culture within the Group, THOM has embarked on a gradual approach based on its leadership model, THOM Attitude. This approach is structured around three key steps.

Formalisation of the leadership model
Our leadership model was developed in collaboration with a representative panel of nearly 100 managers from all of the Group’s entities and countries. This collaborative phase made it possible to define what characterises quality management at THOM, as well as the behaviours the Group expects for embodying exemplary leadership on a daily basis.

Launch and internal communication
At the end of 2024, THOM rolled out an internal communication campaign dedicated to the launch of the THOM Attitude model. More than 30 managers, representing the Group’s various countries, took part in video testimonials illustrating how they put these management principles into practice in their teams.

Adoption by teams
In 2025, the initiative continued with the implementation of in-person professional workshops aimed at promoting the model’s practical adoption. Each profession was invited to identify and work on the managerial behaviours most relevant to its specific challenges.
A total of 38 workshops were organised across all Group entities during 2025.