CSR

THOM Group, a responsible company, is committed to a range of issues: social, economic and environmental

The Group’s CSR initiatives focus on three major strategic areas – ethical sourcing, employee development and safety at work – putting into practice the five major values that bind the Group: demandingness, commitment, team spirit, simplicity and boldness.

The Group was one of the first to implement a proactive and coherent CSR approach with an ambitious roadmap.

TOWARDS EVER MORE RESPONSIBLE
SOURCING

In 2018 alone, THOM Group implemented around ten environmental and social initiatives. In terms of sourcing, the jeweller has defined specific charters for employees and suppliers. In particular, they imply compliance with specific environmental liability clauses, as well as good practices established by the Responsible Jewellery Council (RJC).

The Group is also careful in the selection of its diamond suppliers, who must be able to prove that none of their stones originate from a war zone.

THOM Group proposes to support its suppliers in the move towards more eco-friendly production. “Defective products create waste and customer dissatisfaction, having a negative impact on the entire chain”. The Group therefore plans to improve its recycling procedures to reduce its environmental footprint.

VALUING ALL TALENTED EMPLOYEES

Today we have many employees with great skills. We want to encourage them to get involved and stay committed to a Group that they will be proud to help develop.

This involves the continuous improvement of our training system, with the development of applications, for employees in stores: approximately 25,000 hours of training are provided each year.

In order to support the company’s talents throughout their careers, human resources managers benefit from tailor-made coaching.

MAINTAIN THE HIGHEST SAFETY STANDARDS
AND A VERY HIGH QUALITY OF LIFE AT WORK

In terms of quality of life at work, many projects are launched each year.

The Group listens attentively: all managers were interviewed, and a corporate satisfaction questionnaire was sent to all employees.

We make sure that everyone has the opportunity to express themselves via a dedicated harassment helpline.

THOM Group takes pains to ensure a quality working environment for its employees.

This starts with the safety of all our employees in our points of sale who benefit from e-training.

The Group, comprising 80% female employees, takes very seriously the issue of respect for gender equality and obtained a score of 85/100 on the 2019 Professional Equality Index.