Human ressources

Working at THOM means taking part in an experience that allows everyone
to develop their talents,
in a stimulating
and friendly environment.


of our employees consider
THOM to be a great
place to work


of employees tell us that their work
allows them to carry out varied, interesting
and rewarding activities


of our employees
are proud to work


of employees are very satisfied
with the atmosphere and professional relations

*source : 2019 corporate satisfaction survey

If THOM has become a european leader,
it is thanks to the commitment
and talent of its employees.

What unites us is our commitment around a common ambition: to make jewellery accessible to all.
Customer relations and satisfaction represent the driving force of our employees.

In store, we are driven by the desire to satisfy each customer by listening to them and providing advice.
At the head office, our mission is to offer on-trend collections, constantly updated and at low prices.

Working at THOM means discovering rich, versatile professions; professions of expertise and relationships.
It is an experience that allows everyone to develop their talents, in a stimulating and friendly environment.


Promote the development and well-being at work of our teams.

Develop everyone’s skills by setting up motivating career paths.

Make the THOM experience one of accelerating development everyone.

Promote the quality of life of our employees
in their work.


We devote 3% of our payroll to training.

Internal communication is one of our challenges: monthly communications, Webinar, E-magazines, conventions and team meetings structure the daily life of our teams.

We carry out corporate satisfaction surveys regularly. We have strengthened and equipped our local management. …and so much more besides!


We recruit nearly 700 employees on permanent contracts every year. We are looking for people who share our values above all.

We pay particular attention to integration in order to make our employees feel at ease from the start and give them the means to feel at home.

Teaching stores have been set up to give close support to our employees. We have launched our digital application, Wel’THOM, to offer a human and innovative experience.


Internal promotion is our trademark. To put it into practice, we have created development pathways.

Regular interviews, people reviews and development plans punctuate the career paths of our employees and allow us to listen to their expectations.

Every year, nearly 15% of our employees benefit from promotions.

90% of our store managers come from internal promotion.